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Privacy Policy

1. General Information This Privacy Policy explains how COOL DISPATCH, vl. Dragan Lovrić (hereinafter: “we”, “us”, or “our”) collects, uses, and protects your information. We are committed to ensuring that your privacy is protected in accordance with the EU General Data Protection Regulation (GDPR).

2. Data Controller The entity responsible for processing your data is: COOL DISPATCH, obrt za savjetovanje, vl. Dragan Lovrić Marinska cesta 50, 21222 Marina, Croatia Email: info@cooldispatch.com

3. Information We Collect To provide dispatch services, we collect the following:

  • Company Data: MC Authority, DOT number, W-9 forms, Insurance certificates (COI).

  • Contact Information: Name, phone number, and email address.

  • Operational Data: Truck/trailer details, driver information, and load preferences.

4. Purpose of Processing We process your data exclusively for:

  • Executing dispatch services and negotiating with brokers/shippers.

  • Fulfilling legal and tax obligations (invoicing).

  • Communication regarding active loads and support.

5. Data Transfer to Third Countries (USA) By using our services, you acknowledge that your data (e.g., MC Authority, Insurance) will be shared with brokers and shippers located in the United States to facilitate transportation contracts. We ensure that this transfer is necessary for the performance of our contract with you.

6. Your Rights Under GDPR, you have the right to access, correct, or delete your personal data. You may also object to processing at any time by contacting us at info@cooldispatch.com.



Politika Privatnosti

1. Opće informacije Ova Politika privatnosti objašnjava kako COOL DISPATCH, vl. Dragan Lovrić prikuplja, koristi i štiti vaše podatke u skladu s Općom uredbom o zaštiti podataka (GDPR).

2. Voditelj obrade podataka Odgovorna osoba za obradu vaših podataka je: COOL DISPATCH, obrt za savjetovanje, vl. Dragan Lovrić Marinska cesta 50, 21222 Marina, Hrvatska E-mail: info@cooldispatch.com

3. Podaci koje prikupljamo U svrhu pružanja usluga dispatcha prikupljamo:

  • Podatke o tvrtki: MC Authority, DOT broj, W-9 obrasce, certifikate o osiguranju (COI).

  • Kontakt podatke: Ime, broj telefona i e-mail adresu.

  • Operativne podatke: Detalje o kamionima/prikolicama, podatke o vozačima i preferencije vožnji.

4. Svrha obrade Podatke obrađujemo isključivo za:

  • Izvršavanje usluga dispatcha i pregovaranje s brokerima/pošiljateljima.

  • Ispunjavanje zakonskih i poreznih obveza (izdavanje računa).

  • Komunikaciju vezanu uz aktivne utovare i podršku.

5. Prijenos podataka u treće zemlje (SAD) Korištenjem naših usluga prihvaćate da će vaši podaci biti podijeljeni s brokerima i pošiljateljima u SAD-u radi ugovaranja transporta. Ovaj prijenos je nužan za izvršenje ugovora između vas i nas.

6. Vaša prava Sukladno GDPR-u, imate pravo na pristup, ispravak ili brisanje svojih podataka. Zahtjev možete poslati na info@cooldispatch.com.